Senior Property Manager Department: Property Management Employment Type: Full Time Location: Birmingham Description Base: Birmingham + Regional Travel About the Role We are seeking a proactive and commercially minded Senior Property Manager to join our high-performing team. You’ll take day-to-day ownership of a diverse commercial property portfolio, acting as the key link between Asset Managers, Property & Facilities Management, and Operational Finance. Your role will be crucial in optimising cash flow, driving operational excellence, and ensuring a first-class tenant experience. This is an opportunity to join a fast-paced, entrepreneurial environment where your ability to manage detail while keeping sight of strategic goals will be highly valued. Key Responsibilities Portfolio & Tenant Management

Take full ownership of your allocated portfolio, ensuring all properties are maintained to a high, market-ready standard. Act as the primary contact for all landlord and tenant matters, including statutory notices, lease compliance, and general queries. Lead the response to tenant applications, identifying potential value-add opportunities in collaboration with Asset Managers. Support leasing activity including viewings, ensuring the presentation of assets aligns with marketing and business goals.

Reporting & Collaboration

Work closely with Asset Managers to provide regular performance updates and contribute to business plans. Liaise with Property Administrators to ensure all property data is accurate and up to date. Collaborate with Finance to ensure timely invoicing and rent collection, and develop collection strategies for outstanding debts.

Financial & Service Charge Oversight

Lead the service charge budget process, ensuring transparency, value for money, and cost recovery. Review supplier contracts regularly, identifying opportunities to reduce costs and improve efficiency. Oversee service charge reconciliations and invoice approvals, maintaining compliance with KPIs and RICS standards.

Operations, Compliance & Sustainability

Coordinate with Facilities Managers to ensure compliance with Health & Safety and statutory obligations. Manage insurance matters including renewals and claims with brokers. Drive ESG initiatives by capturing tenant data and identifying areas for improvement across your portfolio. Ensure utility metering across common and demised areas is accurate and technically sound.

Team Contribution & Leadership

Mentor junior team members and contribute to their development. Share knowledge, problem-solve collaboratively, and contribute to the wider success of the team.

What You’ll Bring

Desirable RICS-qualified 5+ Years of Property Management experience (excluding residential) Strong track record in commercial property management across office, retail, or mixed-use assets - retail advantageous Deep understanding of lease obligations, landlord/tenant responsibilities, and service charge administration Experience in supplier procurement, service charge budgeting, and delivering value for money Financially literate, with the ability to understand and support reporting on budgets and asset performance Comfortable navigating health & safety and statutory compliance across multi-site portfolios Confident communicator, capable of building strong relationships with tenants, internal teams, and senior stakeholders Highly organised, proactive, and adaptable to change in a fast-paced environment Experience with property management software (desirable)

Benefits

Highly competitive salary DOE Discretionary bonus scheme 25 days holiday per year plus bank holidays Office closure over festive season Additional holiday with service Private Medical Insurance (medical history disregarded) Healthcare Cash Plan 5% Company pension contribution 3x Life Assurance Cycle to work scheme Employee Assistance Programme

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