The role is responsible for matrix management of identified project team who are responsible for the definition and delivery of the Digital projects within the Trust's EPR Programme.
Teams
System suppliers
Key project stakeholders
Technical resources
Clinicians
Project staff responsible for the implementation of key ITIL processes such as Knowledge Management and Change and Service Asset and Configuration.
The role has responsibility for the projects up to and including project start, implementation and transition of all projects into support. The post holder will be responsible for maintaining the project governance arrangements in order to ensure a robust audit trail of project outputs, outcomes and benefits exist by establishing and leading a Project Board structure reporting to the Line manager and relevant Boards.
The role will be responsible for the definition of all work packages needed to deliver a project and ensure that these are identified at the planning stage so they can be resource scheduled for work requirements. The role will also be responsible for ensuring that the appropriate controls are put in place to maintain the quality of services transferred into Service Operations and will work closely with the Service Operations and Service Application Manager to achieve this.
Scope of work
Responsible for the effective management of projects under a well‑defined and managed programme. The scope of work may broadly include:
Scoping, planning, implementing and evaluating the delivery of IT Projects, using knowledge and experience of best practice.
Benefits planning, monitoring and realisation of the projects.
Preparing and updating project documents.
Matrix management of technical resources and project stakeholders.
Line management of project staff overseeing their performance and development.
Developing deliverable project plans and managing project inter‑dependencies.
Reporting/communicating progress to the Workstream and Programme Boards external and internal governing bodies and other stakeholders.
Responsibilities include
Liaising with Line manager to schedule projects.
Liaising with operational teams and back‑office functions.
Ensuring project budgets are managed effectively.
Monitoring project and managing risks and issues effectively on a daily basis.
Dealing with business sensitive information on a regular basis to shape the direction and delivery of projects.
Interpreting complex data to support decision‑making, and the design and development of major information systems across departments and specialties.
Effective project change management.
Managing project transition to business as usual.
Manage business change
Planning and implementing Go Live and Post Go Live activities.
To gather requirements from users and produce specifications documents.
To work with Trust stakeholders to forecast, monitor and realise benefits during project implementation phase and post Go Live.
Scoping, planning and implementation of specialist projects which impact across clinical and non‑clinical areas.
Set up projects, identify suitable project team members.
To build, motivate and inspire a sense of ownership for projects in project team. To establish and maintain strong staff commitment within the project.
To proactively monitor and report project progress. To manage several projects to successful implementation in parallel with each other.
To fully understand key drivers for change in the organisation and manage change effectively using best practice methods.
To ensure governance for all IT projects are established and led.
To identify, monitor, escalating and mitigating risks of projects.
To identify, monitor, escalating and resolving issues with corrective action.
To matrix manage project resources and influence or negotiate stakeholders where appropriate.
To ensure that all projects and documentation are undertaken to approved departmental standards - PRINCE2 methodology.
Participate in the strategic development and planning of IT projects.
Liaise with local primary care trusts/suppliers and other external organizations.
Manage multiple projects or project work streams simultaneously. To adapt to different projects within the programme in a changing environment.
Provide regular reports to Line manager and other authorised governing bodies.
To work closely with Finance Manager and monitor progress/forecast project costs. Prepare project budget costs for submission to Board for approval.
Oversee installation of new equipment on projects.
Ensure that users of any specialised equipment have the necessary training in the correct use.
To plan and implement project transition to business as usual, project closure and post project reviews.
Work autonomously in line with short to medium term strategic goals and objectives.
Responsible for the design and development of policy for the management of projects within the programme/portfolio.
Development of policies that affect the entire trust and directorates.
Key skills / Personal qualities
Personal presence and positive representative for the trust/department.
Ability to give clear, effective and customer sensitive advice. Ability to communicate IT issues to non‑IT staff.
Enthusiasm for working collaboratively with other departments and organisations.
A willingness to maintain and acquire new skills in the area of project management.
Ability to develop effective working relationships with peers and management across the organisation.
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