Senior IT Support Engineer, 2nd Line AND 3rd Line roles

Location: Bristol Salary Range: £30000- 55000 + Benefits DOE

??? Your Role: Lead, Troubleshoot, Enable

As our Senior IT Support Engineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers to cloud integrations and enterprise networking, ensuring impeccable uptime and operational excellence.

Core Responsibilities:

Windows Desktop & Server Management : Covering ADDS, DHCP, DNS, File Services, RDS, IIS; user provisioning, server buildout, and troubleshooting.

Virtualisation : Design, deploy, and manage with VMware ESXi/vCentre and Hyper-V; clustering is a strong advantage

Backup & DR : Champion backup strategies and disaster recovery operations-Veeam or equivalent.

Cloud & M365/Azure