This role will be to provide support to Head of Workplace Services delivering building services to company's portfolio. Role with focus on, but not be limited to, facilities management, M&E, projects, moves and security. When required and subject to wider company's activities the role's scope may be expanded.
Occasional evening and weekend work may be required.

What you'll be doing

Facilities Management / Moves

• Manage team of three FM / IMAC operatives
• Conduct regular building inspections, addressing major issues as they arise. Liaise with vendors to ensure issues are addressed in timely manner
• Drive continuous improvements in FM operations
• Maintain accurate asset management list to ensure all assets are accounted for, and there is a robust process for asset replacement and storage
• Manage moves requests and process to ensure compliance with building occupancy and fire strategy
• Manage porterage services supporting internal Events and CSR driven activities
• Manage site security covering both site access and CCTV

Mechanical & Electrical

• Act as point of contact for on-site engineering team
• Manage a robust Planned Preventative Maintenance (PPM) schedule
• Ensure all Critical Environment (CEM) requirements are met
• Provide support in determining requirements for capital expenditure

Health & Safety

• Ensure escalation procedures and incident reporting procedures are adhered to
• Carry proactive review of H&S building status to mitigate the occurrence of risks, hazards and incidents

Compliance and Risk Management:

• Oversee compliance in engineering, health and safety, and fire safety
• Manage risk assessments, including fire and H&S
• Ensure adherence to fire safety standards and regulations

Project Management

• Identify and oversee the delivery of minor projects
• Support Head of Workplace Services in major projects delivery to ensure projects are delivered on time and in budget
• Monitor supplier services closely for performance, delivery and risk
• Support Head of Workplace in vendors performance, commercial delivery and RPIs
• Escalate significant supplier risks to line manager and senior management on a timely basis

What you'll need to be successful

Preferred experience:

• Demonstrated experience in facilities management or a related role
• Demonstrated experience in building projects
• Competency in technical and engineering operations
• Comprehensive knowledge of fire safety regulations
• Demonstrated experience in vendor management, inclusive of quality management and KPI measurement
• A relevant professional qualification (e.g., Certified Facility Manager - CFM, NEBOSH etc) is advantageous

Knowledge and skills:

• Knowledge of Building Services and Facilities Management best practices and industry trends
• Strong communication and organisational skills
• Budget management and financial analysis skills
• Conversant with Microsoft Office (Outlook, PowerPoint, Excel, Word)

Desired personal attributes:

• High level of integrity
• Ability to navigate complexity and ambiguity
• Strong on logical and critical thinking
• Proficient at multi-tasking and able to handle and balance diverse responsibilities
• Works well under pressure, maintaining attention to detail
• Accomplished at building productive relationships with colleagues and suppliers

Why should you join us?

ICBC Standard Bank Plc (ICBCS) is a leading financial markets and commodities bank, driven to deliver the right outcomes for our stakeholders, clients, counterparties and markets. We benefit from a unique Chinese and African parentage and an unrivalled global network and expertise. We're headquartered in London, with operations in Shanghai, Singapore and New York.

We're a diverse and close-knit global team. We put people first, giving talented, self-driven professionals the flexibility, rewards and freedom to grow their expertise and realise their potential.

Our vison statement, "Be Yourself, Succeed Together" underpins our drive for an open and transparent culture which values difference, enabling everyone to thrive whilst being themselves. We have an active E, D&I forum and we're growing other employee network groups, including for women and neurodiversity.

We're committed to the principle of equal opportunities. All applicants will be treated equally and will be considered on their merits and skills without discrimination.

What's in it for you?

• Financial market-based pay based on skills and experience, discretionary annual bonus, pension contribution 10% (employee contribution 5%), travel insurance, life assurance and income replacement insurance.
• Hybrid working the option to work remotely up to two days per week, depending on the role.
• Family - 6 months fully paid maternity leave and enhanced shared parental leave. Coaching for family leave returners and access to emergency care via My Family Care. Miscarriage and menopause policies.
• Wellbeing - private medical insurance, Bike2Work scheme, health and fitness subsidy, holiday exchange and an Employee Assistance Programme.
• Community paid volunteering leave and Give As You Earn scheme. Vibrant CSR and engagement forums and fundraising for our charity partners.
• Development a suite of opportunities to build the skills you need to excel in your role

If you're excited about becoming part of our team, get in touch. We'd love to hear from you!

ICBCS has appointed Robert Walters Outsourcing (RWO) to manage its recruitment process and Preferred Supplier List (PSL). Unsolicited CVs sent directly to ICBCS or its staff from non-PSL agencies will not be accepted and no fees will be paid for such submissions.

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Created on 16/07/2025 by TN United Kingdom