Senior Designer and Doer, CAPACITY Location: Liverpool, England, United Kingdom You’ll split your days between our central Liverpool office, home and client venues, helping Capacity change how public services work for people and leading exciting, place‑based work that brings together communities, public services, and partners to create meaningful, equitable change. Responsibilities

Ensure every project begins with robust discovery, drawing on lived experience insight, stakeholder research, data analysis, and policy or desk research as appropriate. Support clients and partners to navigate uncertainty, identify strategic choices, and make informed decisions in complex environments. Lead the delivery of complex programmes and portfolios of work, ensuring clarity of purpose, appropriate pace and strong coordination across projects.

Qualifications

Ability to lead discovery and research, integrating community insight, stakeholder input, policy research, and data analysis. Strong analytical and sense‑making skills to interpret evidence and turn it into actionable insight. Experience leading complex programmes or projects involving multiple partners, sectors or organisations, delivering measurable impact. Experience translating insight into actionable solutions through research, discovery, prototyping and iterative testing with users, teams and partners.

Extras

27 days annual leave (plus bank holidays) for full‑time roles, with matching up to 33 days if you bring your own. 2 Capacity bank holidays per annum. Flexible working, including majority working from home. Free eye‑tests and vouchers for glasses. Scottish Widows Pension Scheme, matched up to 6%. Funded health support including counselling, physiotherapy etc. Holiday buy‑back scheme (up to 5 per annum). Team days and socials. Free lunches. A great team to work with.

Seniority Level Mid‑Senior level Employment Type Full‑time Job Function

Design, Art/Creative and Information Technology Industries: Advertising Services

Application For further information please visit our portal via the apply button, where you can download our job pack and apply! Closing date: Midnight, Sunday 18th January 25. #J-18808-Ljbffr