Senior Customer Services Coordinator

New Yesterday

The company is a leading shipping and freight forwarding business, specialising in direct services to Scandinavia, as well as mainland Europe

. They offer competitive, flexible and customised transport and logistics solutions for land, sea and air, and are currently looking for a dynamic individual to join their team. Role description

depending on experience Take day to day lead of the Bookings/Customer Service Team Customer services

be the contact point for our customers transport bookings and help them with any information that they require Take bookings and create in the internal software Liaise with transport and export planners Hours of work: Monday

Friday 0830-1700hrs Person specification: Previous experience in a Logistics/Freight environment is essential A confident and approachable person A high level of organisation and attention to detail Customer focussed with the determination and willingness to deliver an excellent level of service Good decision-making skills, ability to evaluate, prioritise and plan while responding to quickly changing workloads A methodical, logical approach with good problem-solving abilities, able to work on their own initiative within a time critical setting and as part of a team IT literate A willingness to learn other roles in the team to build on personal experience

TPBN1_UKTJ
Location:
United Kingdom
Job Type:
FullTime
Category:
Customer Service