Senior Clinical Case Manager

Red Recruitment is recruiting a Senior Clinical Case Manager to join a long-established, successful and growing medical insurer in Taunton. You must be committed to customer service excellence and strive to go beyond the ordinary to help customers.

The salary for this position is up to £31,930 per annum and contains many benefits including the salary rising to £35,535 on successful completion of probation

Benefits and Package for a Senior Clinical Case Manager:

Salary: £31,930 per annum Hours: Monday - Friday, hours between 8am - 6pm (flexible working patterns available) Contract Type: Permanent Location: Taunton Additional leave Company events Company pension Cycle to work scheme Discounted or free food Employee discount Life insurance On-site parking Private medical insurance Referral programme Wellness programmeKey Responsibilities of a Senior Clinical Case Manager:

Providing advice in line with the latest clinical guidance, ensuring customers receive the right clinical decision Supporting colleagues and customers by taking front-line escalated medical queries and managing complex and challenging cases Liaising with healthcare professionals by phone and email to ensure we have all the information required for complex medical claims Reviewing escalated complaints and making recommendations for improvements to the healthcare offering Managing complex cases and continual...