Scheme Manager - Females £32,669 a year Stoke on Trent Hours per week 40.25 Contract type Permanent You’ll manage the team at our 24/7 Female Scheme, ensuring that everyone has the right support, training, and tools to work independently and confidently. You’ll make sure that customers receive the right support to maintain their tenancy and develop positive relationships with other customers and the community. You will also be required to manage additional schemes at different times as required. Job requirements Oversee the day-to-day management of Concrete’s 24/7 accommodation services, including overseeing building management and security.

Lead on recruitment, selection and induction of new staff, making sure each member of staff is supported and trained.

Complete regular property inspections, including daily room checks, weekly alarm tests and fire drills.

Lead on referrals coming to the scheme, which may include working with external agencies through multi-agency panels.

Oversee regular house meetings with residents and staff, making sure that the voice of lived experience is acted on.

Make sure that case notes are recorded on the Housing Management System.

What we’re looking for ...