Following two successful appointments of Salesforce Support Specilaists, we have two more exciting opportunities for 2x Salesforce Configuration Specialists to join our Salesforce team and help configure Salesforce for phase 2 of our organisational-wide rollout. Working with our existing team, they will help configure Salesforce to replace key legacy systems within our international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe.

About Mission Without Borders International Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty. Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction. We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background. Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support.

About the role Mission Without Borders is seeking an experienced Salesforce Configuration Specialist to focus on three key areas; Configuring a new Salesforce platform, integration of existing platforms, and supporting users around the world. As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialists and Salesforce team, configuring the new system as well as being the first point of contact for Salesforce support across all staff in all 18 countries. Working with the system solution designs and architecture design documents created by the Salesforce Systems Architect, they will configure a brand-new Salesforce platform for program and beneficiary management. They will also need to ensure it is integrated with our existing NPSP donor management platform and works with other systems and services across the organisation. In addition to configuration, they will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our International Project Manager and Salesforce Developer and Product Owner to manage change requests. Who we are looking for You will have proven experience as a Salesforce Administrator and strong experience implementing new configurations from scratch. Educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP. NPC would be an advantage. A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise competing tasks. You must be able to translate solution designs and technical designs into working solutions. You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service. You  must  be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. Rewards and benefits Up to 30 days annual leave plus bank holidays

Enrollment into our pension scheme

Flexible approach to working (involves occasional travel to London, UK office or internationally)