Sales Support Administrator

New Yesterday

Are you looking to join a friendly, established team within the IT sector? Do you enjoy delivering excellent customer service and working in a fast‑paced, varied role? If so, this could be the perfect next step in your career.

We are a dynamic, international business specialising in the supply of IT spare parts and service support to major global brands across Retail and Hospitality. With clients including Epson, Citizen and PAX, we pride ourselves on our exceptional customer service, fast response times and flexible, solution‑driven approach.

We're now looking for a reliable, motivated and detail‑focused individual to join our high‑performing office team. Full training will be provided, and you'll be supported by an experienced, structured team.

What you'll be doing

This is a varied role combining customer service, administration and service support. You will be responsible for:

Customer Service & Sales Support

Answering incoming customer calls (UK and Export)
Responding to customer emails and enquiries
Processing orders, quotes and new customer accounts
Checking part numbers, availability, lead times and technical information
Releasing pick tickets and monitoring back orders
Raising commercial invoices for despatch
Managing part shipments and contacting customers when stock arrives
Monitoring service repairs and handling queries
Dealing with returns and customer complaints
Producin...
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Location:
Borough Green
Salary:
£29,000 /annum
Job Type:
FullTime
Category:
Customer Service & Support

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