Job Title: Sales Manager Location: Kilburn, NW6 7JR Salary: Negotiable Hours: Monday to Friday 7:30 - 17:30, one in three Saturdays 7:00 - 16:30 About the Role: This family owned builders merchants is seeking an experienced and motivated Sales Manager to lead sales activity at our Kilburn branch. You will focus on delivering sales growth, expanding market share, building strong customer relationships, and ensuring our branch delivers an outstanding level of service. Benefits: * Perkbox – 24/7 discounts, wellbeing support, online GP access & more * Company Pension Scheme * Annual Leave – 20 days + 8 bank holidays * Birthday off * Group Life Assurance (up to 3x salary, subject to service) * Staff Discount on all products * Cycle to Work Scheme * Employee Assistance Programme * Long Service Awards Key Responsibilities: * Drive sales growth and profitability by achieving targets, maximising margin and developing new business opportunities. * Build and maintain strong customer and supplier relationships, acting as the main point of contact and ensuring issues are resolved quickly and professionally. * Lead, train, and motivate the branch team, creating a positive, high-performing, and collaborative work environment. * Ensure full compliance with health & safety standards, always maintaining a safe environment for employees and customers. * Manage day-to-day branch activity alongside the Branch Operations Manager, including service standards, housekeeping, product accessibility, and overall customer experience. * Oversee stock levels and supply chain processes to ensure accurate inventory, product availability, and efficient procurement. * Support marketing and product activity by communicating promotions, product updates, and coordinating supplier-led training. * Analyse sales and branch performance, producing reports and using data, customer feedback, and market insight to drive continuous improvement. Requirements: * Proven sales experience within a builders’ merchant environment (essential). * Strong knowledge of relevant products and services. * Understanding of the local market and competitor landscape. * Excellent communication, negotiation, and interpersonal skills. * Highly organised with strong time management abilities. * Results-driven with a proactive approach to meeting targets. * Ability to work independently and as part of a wider team