Retention Specialist

13 Days Old

Job Introduction We are seeking a Retention Specialist to join our Toyota dealership in Lincoln. Your working hours will be 8:30am to 5:30pm, Monday to Friday. We offer an excellent basic salary with OTE up to £40,000 plus benefits. We are looking for a highly organised professional with up-to-date knowledge of financial products and campaigns. Role and Responsibilities Actively generate renewals leads and coordinate appointment bookings across the Toyota Group to drive vehicle sales using available systems and databases. Engage with customers through our live chat platform to manage incoming enquiries. Conduct daily prospecting, run campaigns within designated systems, and update KPIs and efficiencies consistently. Contribute to increasing the Dealerships retention rates and achieving set targets. Liaise directly with our client database, maintaining a high standard of professionalism. Exceed internal and external customer expectations in line with company best practices. Perform any other reasonable duties as directed by your manager. About You Previous experience in the motor trade is advantageous, however if you are able to demonstrate previous experience in a busy sales environment role full training will be provided. Excellent communication skills and strong administrative abilities. High attention...
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Location:
Lincoln
Salary:
£40,000
Job Type:
FullTime
Category:
Admin, Office, Secretarial & PA

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