Position: Reservations Agent Location: Crowne Plaza London Kings Cross Hours: 40 hours per week Salary : £12.71 per hour The Crowne Plaza London Kings Cross has 430 beautifully designed bedrooms, Restaurant & Bar, 7 state of the art Meeting & Event spaces, a Club Lounge, and a Gym. We are currently looking for a full time Reservations Agent. This is 40hrs per week post with candidate expected to work mostly Monday to Friday, however flexibility with days and hours is required. As a Reservations Agent, you will be expected to deal with all aspects of the Reservations department. Entry Requirements We are looking for individuals that understand what it takes to be the best with proven success in a similar role and environment. If you are a team player, with a desire to excel, and have outstanding interpersonal and communication skills, please do apply. Other skills that will need to be demonstrated include: Previous IHG Crowne Plaza brand experience desirable, but not essential Previous IHG Loyalty recognition programme desirable, but not essential Extensive knowledge of Opera PMS software is preferred Exceptional customer care skills Ability to work under pressure Pride and attention to detail in your work Distinctive, professional and warm personality Excellent communication skills written and spoken Ability to Use Word, Excel and Outlook Benefits include: 28 paid holidays per annum Uniforms Meals on Duty Discounted of Food & Beverage and Accommodation with IHGs Worldwide Hotels Eligibility : In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Due to high volume of applications, only successful candidates will be contacted. Good Luck No agencies thank you.

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