Repairs and Maintenance Co-Ordinator - CM11 ESSEX - UP TO 28K Must have social housing experience

Repairs and Maintenance Co-Ordinator

Job description

a growing provider of construction and refurbishment services, and are seeking a highly organised and detail-oriented Responsive Repairs Co-Ordinator to join our team. In this role, you will be responsible for managing the day-to-day administration of our responsive repairs service, ensuring efficient coordination between customers, contractors, and our internal team. The ideal candidate will have excellent communication skills, a strong ability to manage multiple tasks, and a keen eye for detail, ensuring repairs are completed in a timely and efficient manner.

Previous Experience: Our ideal candidate would have experience within social housing and know how to arrange jobs from start to finish.

Duties & Responsibilities:

Coordinate and manage the booking of repair works for residential, commercial, and industrial clients Liaise with customers to schedule appointments and ensure work is completed to their satisfaction Maintain accurate records of repair requests, appointments, and completed work Communicate with subcontractors and in-house teams to ensure smooth workflow Monitor the progress of ongoing repairs and ensure deadlines are met Handle customer queries and complaints professionally, providing timely updates on the status of repairs Assist with invoicing and tracking ...