Receptionist

23 Days Old

Reception / Front of House (FOH) Cambridge | Full-Time | Onsite We are recruiting a Reception / Front of House (FOH) professional to join a busy, high-quality workspace environment in Cambridge. This role is ideal for someone who enjoys being the face of the business, delivering excellent service, and supporting the smooth day-to-day running of a professional centre. You will play a key role at the front desk, working closely with the Centre Operations Manager to ensure the centre is welcoming, well organised, and operating safely and efficiently. The Role

As the first point of contact for members and visitors, you will be responsible for creating a warm, professional first impression while supporting front-of-house, hospitality, and operational tasks across the centre. Key Responsibilities

Reception & Front of House Provide a professional and welcoming reception service to members and visitors

Act as the first point of contact in person, by phone, and via email

Build strong professional relationships with members and guests

Support hospitality, events, and daily front-of-house activity

Maintain a polished, organised reception and communal areas

Operations & Administration Support the Centre Operations Manager with day-to-day centre operations

Assist with billing, upselling, and basic administrative tasks

Ensure compliance with Health & Safety procedures and GDPR requirements

Help maintain a safe, clean, and efficient working environment

Anticipate customer needs and contribute to the smooth running of daily activities

Skills & Attributes

Friendly, professional, and confident at front-of-house

Excellent communication skills, both written and verbal

Strong organisational and time management skills

Adaptable, resilient, and comfortable in a fast-paced environment

Able to work independently while also being a team player

High attention to detail and pride in maintaining high standards

Reliable, proactive, and naturally customer-focused

Experience & Requirements

Previous reception, front-of-house, or customer service experience is essential

Hospitality or customer-facing experience is highly desirable

Confident using Microsoft Office 365 (Word, Excel, Outlook)

Comfortable learning new systems and processes

Minimum Grade C (or equivalent) in English and Maths

Why Apply?

This is a great opportunity to join a professional, people-focused environment where front-of-house standards and customer experience are truly valued. Youll be part of a supportive team in a polished, modern workplace setting.

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Location:
Gb
Job Type:
FullTime
Category:
Administration

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