Receptionist - 12 Month Maternity Cover - London Company Description
Set up by our visionary founder, The Jamie Oliver Group is a global and integrated food brand with a mission to help build a healthier, happier world through the joy of food.
From media and restaurants to products, partnership and Ministry of Food, every part of our diverse business has a key role to play in making it easier for people to cook and enjoy better, healthier, more sustainable, and joyful meals. Whether that's in our homes, in restaurants or workplaces.
As a proud B Corp, we are committed to educate and inspire people, workplaces, schools and communities all over the world, to help make better choices, one meal at a time.
At The Jamie Oliver Group we celebrate the fact that everyone is different and we treat every colleague with dignity and respect. We know that diverse and inclusive teams help us deliver our best work, and we love to see applications from groups who are currently underrepresented in the creative industries.
Position
WHAT YOU'RE HERE TO DO
Our Receptionist is the first point of contact for all visitors to Jamie Oliver HQ based in North London. They are responsible for meeting and greeting all visitors and creating a welcoming environment for them. We are looking for someone to join us on a 12 month maternity contract joining in September 2025. Responsibilities include:

• Meet and greet all visitors, taking coats, providing refreshments as appropriate and notifying the meeting organiser or their PA.
• Carry out opening and closing procedures setting out the first impression Jamie would always want to see
• Maintain a dynamic and effective environment, ensuring all areas within reception and the dining room are tidy and presentable, and ensuring the day runs to a plan for both staff and visitors
• Be aware of all key management and board meetings taking place including arranging meeting room bookings
• Liaising with the Facilities Assistants and relevant PA's to ensure there are sufficient arrangements made for all management and board meetings
• Ensure the reception desk and phones are covered at all times through effective organisation and collaborating with your colleagues
• Working with the Chefs and Facilities Team, transfer the weekly staff lunch menus adding them to the ordering platform, communicate them to the business, collate and export all daily orders and supervise the payment and voucher process to ensure a seamless system for both chefs and staff
• Conduct all new starters facilities induction, educating joiners on the fire evacuation plans/exits and locations of need to know places. Work alongside P&D to ensure all inductions are welcoming, informative and inclusive for their first day handing out the necessary and relevant docs, and equipment
• Provide support, assistance and cover to the Facilities and Events teams where required with ad hoc operational/administrative duties.

• Experience from a similar reception or front-of- house role
• Experience of delivering excellent customer service with strong communication skills is a must
• General administrative experience (including answering queries)
• Experience using in-house databases
• Experience in food safety (specifically allergens), fire safety and first aid is beneficial but not essential)
• Have excellent customer service skills, with a friendly and approachable manner
• Excellent attention to detail
• The ability to work under pressure and to tight deadlines (and to remain calm and cheerful)
• Strong organisational skills
• Adaptability and flexibility

• A friendly and supportive company culture in a creative office
• Competitive salary & bonus
• Hybrid working
• Private medical cover
• Life insurance & permanent health insurance
• Access to an Employee Assistance Programme at no cost
• Access to a corporate Classpass membership
• Lots of training and development opportunities
• 30 days holiday, plus half a day for Christmas shopping
• Fabulous food perks including free breakfast at the office & affordable and delicious lunches prepared on-site by our very own staff chefs.
• Excellent company discounts such as 50% off food when you dine in Jamie Oliver Catherine St and access to a CODE Hospitality app which gives you exclusive discounts in your favourite restaurants, bars and hotels around the UK
• Social events, workshops, discounted gym membership, plus subsidised massage appointments on site