Reception Administrator
New Today
will be using soft phone
via PC or laptop to receive / answer / take messages and transfer calls to correct teams or individuals. (we use phone system Anywhere 365, which is linked to Teams. Use / experience of using Teams chat
contacts details, availability and call transfers via Teams. Use / experience of using of SAP as will be expected to place orders, check serial numbers, warranty details. Use / experience of using Salesforce as our CRM system
used for workflows, customer contacts and call logging. Use / experience of using of Outlook for personal time management, room bookings and arranging meetings. Experience of meeting / greeting visitors
to then be able to explain health and safety processes. Being capable to receiving physical post in and arrange to distribute to relevant depts. and individuals on site or potentially to satellite office and remote workers. Process out going post. Ability to plan and prioritise time, workflows and meet all deadlines. Calm and effective communication skills. Can multi-task wit ease. Can follow processes and pathways closely. Excel and Word experience as work will be passed via these formats. Able to work alone and unsupervised for periods of time, as well as being part of various in-house teams. Flexible to help any person / team within the business
various adhoc tasks, such as supporting Customer Services and Marketing with workflows. Comfortable with taking notes for meetings and supporting SLT with arrangements for travel / hotels / expenses as well. Ability to communicate at various levels and maintain a professional manner at all times. Ideally has first aid understanding if not current qualifications. Must be reliable and committed with a positive and happy outlook, with can do mentality.
Hours- 08.30am- 16.30pm Monday to Friday 1 hour Lunch
TPBN1_UKTJ
- Location:
- Gb
- Job Type:
- FullTime
- Category:
- Administration