Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first. Job Title: Quality Manager Location: Greater Manchester Reporting To: Operations Manager Hours: Monday to Friday, 39 hours (flexibility required) Type: Full-time Salary: Competitive About the Role This role is responsible for leading and developing the organisation's Quality Management System (QMS), ensuring products, processes, and systems meet internal, customer, and regulatory standards. Combining strategic leadership with hands-on shop floor presence, the Quality Manager will drive continuous improvement, manage ISO accreditations, and ensure quality issues are effectively resolved and prevented. Key Responsibilities Quality Management System Own and improve the QMS Ensure compliance with ISO 9001 and ISO 14001 Lead internal and external audits Maintain procedures, SOPs, and documentation Implement new systems and identify further certifications Leadership Lead and develop the quality team Drive consistent standards across operations Provide coaching and maintain shop floor visibility Performance & Improvement Analyse quality data (NCRs, scrap, rework, complaints) Develop KPIs and dashboards Lead root cause analysis and corrective actions Drive initiatives to reduce defects and improve output Customer Quality Act as key contact for quality issues Manage complaints and produce investigation reports Implement corrective and preventative actions Non-Conformance Lead internal and external investigations Ensure NCR processes are followed and closed Apply structured problem-solving (e.g. 5 Whys) Continuous Improvement Work with production to reduce waste and variation Promote a proactive quality culture Introduce new tools, systems, and inspection methods Day-to-Day Activities Review quality performance and trends Manage NCRs, complaints, and actions Conduct audits and shop floor checks Liaise with production and engineering Prepare reports for leadership Monitor improvement initiatives Communicate with customers as required Requirements Experience in a Quality Manager or senior quality role in manufacturing Strong knowledge of ISO 9001 and audit processes Understanding of ISO 14001 (or willingness to learn) Strong analytical and problem-solving skills Experience with root cause analysis Ability to manage customer relationships professionally Leadership experience Desirable Background in fabrication, welding, or engineering Experience implementing QMS improvements Knowledge of Lean, Six Sigma, or similar Experience introducing ISO standards Understanding of inspection and measurement systems Why Join? Opportunity to lead and shape the quality function Key role in a growing manufacturing environment High level of ownership and responsibility Culture focused on quality and continuous improvement About Cast UK Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in Business Change & Transformation, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. xehkeey With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit