Title: Property Administrator

Type: Permanent

Hours: Full Time(Monday Friday)

Salary: £23,600 £25,000

Details:

Our client is looking to appoint an experienced Administrator to provide comprehensive support to a busy property team based in Wick. This is a varied role in a fast-paced environment requiring the ability to work effectively with a range of colleagues and clients.

Duties include:

• Provide support to the team, dealing with a wide range of property related enquiries, providing excellent customer service at all times.
• Answering phone calls and responding to email enquiries
• Updating and maintaining property listings.
• Liaising with Landlords.
• Booking and co-ordinating property viewings.
• Updating and maintaining accurate and confidential records including landlord and tenant information, reference and ID checks.
• Assisting with the administration of the deposit scheme.
• Carrying out screening and background checks.
• Liaise with property maintenance and factoring contacts to schedule work, arranging repairs and maintenance as required.
• Accurate data entry.
• Maintain up to date knowledge of lettings regulations and legislation.
• Maintain a positive and professional outlook in all correspondence with clients and colleagues.
• Manage a busy and varied workload within timescales and deadlines.

Person Specification:

• Excellent administrative and customer service skills.
• Experience of the property sector preferred (not essential).
• Computer literate with experience of MS Office.
• A flexible and adaptable approach to work.
• Experience of CRM systems preferred.
• Up to date knowledge of lettings regulations preferred although full training will be provided.
• Strong literacy and numeracy skills.
• A commitment to ongoing learning and professional development.

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