Our prestigious client based in modern spacious offices in Poole is looking for a Maintenance Project Manager to join the busy office-based team.

We’re looking for an experienced Project Manager to join our office-based Cruise division, supporting our Cruise ship maintenance team.

What you will be doing as the Project Manager:

This role is responsible for ensuring that the CBN product presents and continually performs well on all client vessels.

Duties of the Project Manager:

* Line management of engineering team, ensuring they have the skills, capability, equipment and qualifications to perform their duties.

* Manage all travel and accommodation requirements for the engineering team, ensuring sufficient time allocated for breaks and time in lieu (accurately recorded).

* Ensure the service and maintenance programme is scheduled is planned effectively in agreement with the client.

* Develop and implement a maintenance reporting structure ensuring full visibility and transparency on issues to be resolved.

* Create and maintain mechanisms for effective follow-ups to ensure timely delivery and accountability.

* Visit completed installations to handover to maintenance team, introducing the team and ensuring client contacts are satisfied with final installation before handover.

* Manage CBN email inbox and be responsible for communication with assigned vessels.

* Record any issues on the issues log, using the RAG process and take ownership of issues through to resolution.

* Build and communicate project plans with key milestones for each onboarding, ensuring stakeholder alignment.

* Provide weekly progress updates internally and externally, flagging risks and proposing solutions.

* Prepare monthly customer reports, including engineer visit summaries, usage analysis, and cost breakdowns.

* Update and maintain the budget tracker following each service visit.

* Analyse KPI data and feedback to identify opportunities for service improvement (ie. maintenance cost per passenger, customer NPS.)

What’s in it for you as a Project Manager:

* Monthly profit share bonus scheme

* Free onsite parking

* Perks at Work scheme

* Tuck shop snacks and free lunch every Friday

* Cycle to Work scheme

* Subsidised workplace massage

* Eye care reimbursement

* Employee assistance programme (EAP)

* Company social and corporate events

You must have previous experience working within a busy team.

* Maintenance Project Manager

* Salary: £50-55k

* Contract type: Permanent

* Hours: 40 hours per week

* Location: Office based. Must be available for occasional out of hours working. Occasional travel to partners, our warehouses and customer vessels

Poole, Project manager, Project management, maintenance, scheduling