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Job Description Summary

Job Description

JOB TITLE: Product Owner ( Engineering Information & Collaboration )

SALARY: £76,194 – £ 89,640

LOCATION(S): Bristol

HOURS: Full-time – 35 hours per week

WORKING PATTERN: Our work style is hybrid, which involves spending at least t wo days per week, or 40% of our time, at our Bristol office.

About this opportunity

Bring together your love of people, products, and purpose to shape how 16,000 engineers find the information they need to thrive.

This is not your average Product Owner role it blends the structured focus of a Product Owner with the creativity and audience-awareness of a marketing and communications lead. You’ll own and shape two of our most important products: our internal Stack Overflow platform and our Engineering Information Hub. You’ll lead the delivery of our information strategy so 16,000+ engineers have the knowledge they need, when they need it.

You’ll set the vision, guide the roadmap, and make sure these tools truly work for our engineers, while also building campaigns and content that spark engagement, build confidence, and make complex information easy to understand.

The right person will be just as comfortable in a backlog refinement session as they are planning a communications strategy and will instinctively know how to translate technical detail into something relevant, engaging, and easy to understand. This is a rare hybrid role that demands curiosity, adaptability, and the confidence to work with everyone from software engineers to senior leaders. You’ll be the person who connects the dots between great products and great communication .

If you love solving problems, turning ideas into action, and creating positive change for a whole community, this is the place you’ll make a real difference.

What you’ll do

• Support development of Lab or Team goals and achievements, providing product performance and benefits realization data

• Define user-stories at Lab or Team level to meet customer needs

• Works with Customer Journey Manager to analyse user stories for customer journey improvements

• Shape Product vision and roadmap at Lab or Team level

• Prioritises refine and manage Lab or Team Product backlog

• Accountable for Product change governance (e.g., CMIA / SPFIA) and Business Readiness activities (e.g., training and comms, testing and readiness for implementation) for their respective features, journeys or technology components. Note: PO’s are accountable but activities to be delivered by the whole ‘team ’.

• Play a role in developing capabilities within their functional area and invests in personal and team growth through mentoring and other informal methods

• Work with Integrators when change is particularly large

Why Lloyds Banking Group

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you!

What you’ll need

• Product ownership – ability to set a product vision, define and manage a roadmap, prioritise backlog items, and work closely with developers/designers to deliver value.

• Strategic thinking – able to see the bigger picture and connect products, channels, and initiatives to the wider engineering strategy.

• Information strategy – capable of owning and evolving the organisation’s engineering information strategy, ensuring the right content reaches the right people in the right way.

• Marketing & communications expertise – experience in crafting compelling messages, campaigns, and content strategies for a highly technical audience.

• Content design & governance – skilled in structuring, organising, and maintaining content so it’s accurate , user-centred, and easy to find.

• Data-driven decision-making – comfortable using analytics, feedback, and research to improve both product and communication effectiveness.

• Stakeholder management – confident engaging with senior leaders, SMEs, and technical teams to understand needs and influence direction.

• Change management – able to drive adoption of new tools, processes, and channels, encouraging behaviour change across a large, distributed audience.

• Technical fluency – comfortable discussing engineering concepts, tools, and workflows, even if not writing code.

• User empathy – understands engineers’ difficulties and can translate them into solutions that save time, reduce friction, and add value.

• Flexible attitude – equally comfortable switching between detailed product delivery and creative campaign planning.

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.