An ambitious organisation undergoing a major CRM overhaul is looking for an experienced Product Owner to drive delivery across a strategic, cross-functional transformation programme.

This is a fantastic opportunity for someone who’s deep in CRM platforms and thrives in fast-paced, Agile environments. You’ll be the voice of the business, translating strategic goals into clear product roadmaps, prioritised backlogs, and real-world outcomes.

Please note this role is three days a week in their Paddington office.

What You’ll Be Doing

• Own and manage the CRM product backlog, aligned to commercial and operational goals
• Translate requirements into actionable user stories and acceptance criteria
• Lead sprint planning, backlog grooming, stand-ups and retros as part of an Agile team
• Work with developers, CRM engineers, and 3rd-party partners to deliver impactful functionality
• Guide the migration of multiple teams onto a central CRM platform
• Ensure high-quality, user-tested delivery that meets both business and technical expectations
• Identify dependencies and remove blockers to accelerate delivery
• Collaborate closely with stakeholders across Sales, Marketing, and Operations

What We’re Looking For

• Proven experience as a Product Owner or Product Manager in CRM transformation projects
• Hands-on knowledge of Salesforce, Dynamics 365, HubSpot, or similar platforms
• Agile/Scrum delivery expertise — comfortable facilitating ceremonies and backlog refinement
• Strong understanding of CRM business processes, especially across sales and marketing
• Experience managing CRM migrations or large-scale onboarding projects
• Skilled at balancing technical constraints with business priorities
• Confident communicator who can influence stakeholders and drive adoption

Why This Role?

This is a high-impact project with visibility at the senior level, offering the chance to reshape core business systems. You'll be working in a collaborative, tech-forward team with the autonomy to lead and the backing to deliver.

If you're a strategic, delivery-minded Product Owner with CRM expertise, this role offers a platform to make a meaningful difference — fast.