Porter
New Today
THE NOMAD WAY
Hospitality is at the core of what we do and who we are. Its more than just a job; its a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.
Welcome to NoMad London
OVERVIEW OF ROLE
A Linen Porter manages the collection, sorting, and delivery of clean and soiled linens. They ensure linen stocks are maintained and report any issues with inventory. Responsibilities include operating laundry equipment, adhering to hygiene standards, and coordinating with housekeeping to meet luxury standards. Attention to detail, organization, and efficient time management are key to maintaining high service levels.
EXPECTATIONS:
The Linen Porter is expected to:
Collect, sort, and deliver clean and soiled linens to appropriate areas.
Monitor linen inventory levels and report shortages or damage.
Inspect linens for cleanliness, wear, and damage before distribution.
Maintain a well-organized linen storage area.
Follow health and safety standards and departmental procedures.
Coordinate with housekeeping and other departments for efficient linen handling.
Operate and maintain laundry and linen handling equipment properly.
Address and resolve any linen-related issues or special requests from guests.
Be professional at all the times
Be a positive ambassador of The NoMad throughout your professional career with us.
Always adhere to company policies and procedures, including but not exclusive of; H&S policies, HR policies; employee handbook.
To role model The NoMad values and bringing them to life through each and every interaction.
MAIN DUTIES & RESPONSIBILITIES
The main responsibilities of the Linen Porter are summarised as below; however, the list is not exhaustive:
Support the Housekeeping Management team with a range of duties including the distribution of linen and other products throughout the hotel
Assist with the general cleaning of guest areas ensuring that they are clean, free of refuse, well maintained and staged appropriately
Upkeep and general presentation of guest corridors, linen cupboards and back of house service areas
Carry out inventory of linen, goods, and equipment
Take note of missing supplies and notify the Housekeeping Management immediately if any discrepancies have been found
Replenish the Room Attendant cupboard on a regular basis
Deliver Guest request items to the rooms as per Hotel Procedure.
Check all goods received against the order made, report immediately to the Housekeeping Management if there are any discrepancy
Ensure all the goods are stored following FIFO and health and safety regulations
Clean equipment after each use
Perform regular deep cleaning of all areas of hotel as instructed
To perform any additional task required as per business needs.
Perform all duties with care towards our guests always ensuring upmost guest satisfaction.
Interact with guests in a caring respective and positive manner.
To always follow H&S and Standard Operating Procedures.
WHAT WE OFFER
£750 Refer a Friend Scheme
50% Employee discount in F&B outlets
Pension Scheme
Complimentary family meal and quality coffee/hot drinks whilst on duty
Growing team with great training and progression opportunity
Paid break and annual leave
Good work/life balance
Wagestream
Your birthday off (paid) after one year of service
Hotel discount
Private Health Care
Experience Stay - Breakfast included
5 days of paid sick leave for every rolling 12 months
Additional holiday for each completed year of service
£20 Uber ride when finishing after 1am
Please note whilst we wish we could respond to all applicants, only those shortlisted will be contacted.
TPBN1_UKCT
- Location:
- Central London
- Job Type:
- FullTime