Job Title: Personal Assistant Location: City Hall, Centenary Square, Bradford, BD1 1HY Type: Contract role Mode: Hybrid working mode

The Personal Assistant to the Strategic Director provides a highly confidential, professional and comprehensive executive support service, acting as the primary point of contact for internal and external stakeholders. The role manages the Director's diary, appointments, meetings, correspondence and documentation, ensuring the smooth running of daily operations. It also involves maintaining efficient office and information systems, preparing reports and minutes, coordinating travel and events, and handling enquiries with tact, diplomacy and excellent customer service. The position requires strong organisational ability, attention to detail, initiative, and the capability to support high‑profile individuals in a fast‑paced, sensitive environment.

Key Responsibilities:

Provide a confidential Personal Assistant and secretarial service to the Strategic Director. Act as a primary point of contact for the department, handling callers, emails, correspondence and redirecting queries appropriately. Prepare, draft and type confidential correspondence, reports, letters and meeting minutes. Manage the Strategic Director's diary, including organising meetings, interviews and appointments. Design, maintain and update confidential filing systems and office systems. Make necessary travel arrangements including hotels, transport, and event bookings. Arrange refreshments and hospitality for visitors and guests of the Strategic Director. Ensure the Director has all relevant papers and documentation for committees and meetings. Continuously review and improve office, information and communication systems, recommending changes where needed. Make internal and external contacts on behalf of the Strategic Director and undertake additional duties as required.

Essential Skills & Competencies

Ability to operate a range of office equipment (telephone, photocopier, fax etc Strong capability to manage accurate information and retention systems, both manual and digital. High accuracy and attention to detail in clerical and administrative work. Skilled in arranging events, managing diaries, servicing meetings, and producing agendas and minutes. Proficient in using key IT packages recognised by the Council. Ability to deal confidently with internal and external customers face‑to‑face and via phone. Strong communication skills, including drafting letters, speeches and formal documentation. Ability to organise and oversee a variety of meetings and high‑profile functions with exceptional attention to detail. Experience providing support to high‑profile individuals, managing strict schedules and journey planning. Ability to work flexibly, prioritise multiple activities, and maintain a customer‑focused approach.

At least 3 years' experience as a Personal Assistant to a Director or equivalent senior manager within the Council or another Local Authority or Public Service Organisation.

Education/Qualifications: RSA III Typing/Word Processing/Text Processing or equivalent level qualification or demonstrable relevant related experience. 4 GCSEs (Grade A-C) or equivalent, to include English language.

What happens next? Your application and CV will be carefully reviewed by the recruitment team managing this position. If your experience matches the role requirements, we will contact you within 48 hours to discuss the opportunity and outline the next steps.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy