Key Responsibilities

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1. Own diary management for MD, prioritise their time, forward-plan weeks ahead for both internal & external meetings, and spot & resolve clashes.
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2.  Act as a first point of contact: Proactively respond to requests, greet clients & external partners, and support with ad-hoc inbox management.
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3. Run meeting logistics flawlessly: Book rooms, manage catering, set up & test tech, share links and pre-reads, and support with follow-up actions.
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4. Coordinate travel: flights/trains, hotels, transfers, visas (where required), detailed itineraries, and contingency planning when plans change.
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5. Venue sourcing, agendas, attendee coordination, dinner bookings, and follow-up actions.
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6. Manage finance/admin processes: raise POs, process invoices, and handle expenses accurately and on time.
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7. Keep information organised and findable: maintain contacts, distribution lists, filing systems, and meeting documentation with a tidy, consistent approach.
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8. Handle ad hoc requests with pace and judgement: Focus on finding solutions and maintain discretion around the tasks you are supporting.
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9. Managing expenses, approvals, and general administration with precision and efficiency.
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10. Taking ownership of office management: equipment, suppliers, facilities, and day-to-day operations. Helping to organise company events.
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What You Will Need

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1. Proven experience as a PA.
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2. A track record of brilliant diary management: Confident juggling multiple stakeholders, shifting priorities, and tight deadlines.
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3. Strong “manage upwards” instincts: You can take direction, but you’re also comfortable raising flags, offering options, and protecting focus/time.
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4. Excellent written and verbal communication: you’re able to adapt your tone & style accordingly to build relationships.
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5. High attention to detail: Able spot the small things (times, locations, links, time zones, access, prep) that make everything run smoothly.
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6. Sound judgement and discretion: Trusted with sensitive information; you know what’s confidential, what’s urgent, and what needs escalation.
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7. Calm & Resourceful: You’re able to stay level-headed, practical and positive when plans change at the last minute, adapting to what’s needed and moving forward.
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8. Solid tech capability: Comfortable with Outlook, Teams, and Microsoft Office (Word, PowerPoint, Excel). You’re quick to learn new tools and troubleshoot basics.
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