Job Title: Order Fulfilment OfficerSalary: £13 per hourJob Type: PermanentLocation: Long Stratton, NR15Hours: Monday Friday - 30 hours per week ( seasonal extra hours available)We are recruiting on behalf of a purpose-led UK business specialising in plastic-free, natural and environmentally responsible personal care, home care, and wellness products.This is a permanent, role within a growing eco manufacturer and retailer based in Long Stratton, Norfolk.Our client is recognised for its commitment to zero greenwashing, plastic-free packaging, and naturally derived ingredients, with many products developed and manufactured on site using minimal and sustainable processing methods.The business exists to make eco living more accessible, affordable, and practical, offering everything from natural skincare and haircare to cleaning, dental and household essentials all designed to reduce environmental impact and avoid unnecessary chemicals.Key Responsibilities Picking, packing, and dispatching customer orders accurately Preparing parcels using plastic-free and recyclable packaging materials Maintaining stock organisation and supporting inventory control Ensuring all orders meet high quality and accuracy standards Supporting wider warehouse and fulfilment operations as required Providing excellent customer service and resolving queries via telephone, email, and chat. Maintaining onsite health and safety, including applying safe manual handling principles when lifting heavy items.About the Working EnvironmentThis is a hands-on operational role in a business where sustainability is not a marketing angle but a core operating principle.The company: Focuses on plastic-free and biodegradable packaging Sources and produces natural, minimally processed ingredients and products Prioritises reusability, recyclability, and waste reduction across operations Actively avoids greenwashing and emphasises transparent ethics Encourages eco-conscious working practices across all teams This is a hands-on role set across two spaces: an office and a warehouse.Candidate Requirements Reliable, punctual, and detail-focused Comfortable working in a physical, fast-paced fulfilment environment Strong organisational skills and consistency in accuracy Interest in sustainability or eco-friendly products (advantageous) Previous warehouse, retail, or fulfilment experience (desirable)Whats on Offer Permanent role with stable weekday hours (MonFri) 30 hours per week offering work-life balance plus extra seasonal hours available £13 per hour + statutory benefits Opportunity to work within a genuinely eco-driven business Friendly, purpose-led working environmentJBRP1_UKTJ