Operations & Projects Manager - Bespoke Design & Construction Company

New Today

Job Description

A fantastic opportunity has arisen to join a highly regarded business operating within a niche and exclusive sector. The company is seeking an experienced Operations & Projects Manager to join at a pivotal stage of growth, bringing strong expertise in managing multiple projects across design, production, and installation.


This role requires someone who thrives in a fast-paced environment, confidently managing multiple priorities while ensuring projects remain on track. You will play a key role in driving operational excellence, introducing scalable processes and best practices as the business continues to expand.


This is a position with genuine scope to make an impact, with clear progression opportunities into senior leadership or Directorship over time. Experience within a similar role and organisation would be highly desirable, with the ability to bring your expertise to help shape the future of the company in this role.


Salary: Competitive, dependent on experience


Please note: occasional travel and working away will be required. This is a full-time role, typically Monday–Friday, operating on a hybrid basis.


The Company:


Originally a family-run business, the company has grown into an internationally recognised brand, known for its innovative design approach and exceptional project delivery.

Working with an impressive portfolio of high-profile clients, the business continues to experience strong growth—making this an exciting time to join and contribute to its ongoing success.


The Day to Day:

  • Oversee a portfolio of projects across quotation, design, development, and installation stages
  • Lead and contribute to daily and weekly meetings, ensuring clear communication and alignment across teams
  • Plan and allocate workloads to ensure projects are delivered on time and to standard
  • Track project progress, including timelines, budgets, and key milestones, updating stakeholders accordingly
  • Proactively manage risks, changes, and challenges, implementing practical solutions
  • Identify recurring issues and implement long-term improvements to processes and workflows
  • Develop and refine operational processes and policies to improve efficiency and scalability
  • Ensure high standards of quality assurance and client satisfaction are consistently achieved
  • Support procurement activities, including supplier sourcing, negotiation, and onboarding
  • Produce regular operational and performance reports
  • Maintain effective budget control across projects


You Will Have / Be:


  • Proven experience managing multiple concurrent projects within a design, production, and installation environment
  • A track record of implementing and improving operational processes with measurable results
  • Strong attention to detail and an appreciation for design quality
  • Excellent organisational and time management skills, with the ability to meet deadlines
  • A proactive problem-solver, able to anticipate challenges and implement effective solutions
  • Confident client-facing skills, with the ability to build and maintain strong relationships
  • Strong interpersonal skills and the ability to collaborate across multiple teams
  • A flexible, adaptable mindset, with the ambition to grow alongside the business


How to Apply:

To find out more about this opportunity, please email your CV to Rebecca Headden, Co-Director at rthirteen recruitment.

If you do not hear from us within 14 working days of submitting your application, please assume that you have been unsuccessful on this occasion.

Location:
Norfolk
Job Type:
FullTime
Category:
Construction