Position: Hotel Operations Manager Salary: £70,000 - £75,000 Location: Central London Are you a hands-on hospitality professional with a passion for operational excellence? James Webber Recruitment is delighted to be partnering with a prestigious group-owned luxury hotel in London to recruit an experienced Hotel Operations Manager. This is an exceptional opportunity for a commercially aware, guest-focused leader to oversee the day-to-day operations of a busy London property, ensuring first-class service and smooth departmental performance.

Key Responsibilities:

Oversee all operational departments including Front Office, Housekeeping, and Food & Beverage

Lead, coach, and inspire HODs to deliver exceptional guest experiences

Drive operational efficiency, ensuring service standards are consistently met or exceeded

Support the General Manager with strategic planning, budgeting, and reporting

Implement health, safety, and compliance standards across the property

Maintain strong working relationships with guests, team members, and stakeholders

The Ideal Candidate:

Previous experience as an Operations Manager or Deputy General Manager in a 4* or 5* hotel environment

Proven leadership skills with the ability to motivate and develop a team

Commercially astute with an understanding of budgeting, forecasting, and operational KPIs

Strong knowledge of London's competitive hospitality market

A hands-on, proactive approach with a passion for exceeding guest expectations

What's on Offer:

Competitive salary and benefits package

Opportunity to progress within a respected hotel group

A dynamic, supportive environment in the heart of London

If you are an ambitious hospitality leader seeking your next step in a thriving London hotel, we would love to hear from you. Apply now with James Webber Recruitment to explore this exciting opportunity.

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