Director of Operations - Dublin, Ireland About The Role Reporting to the Managing Director, the role holder will develop and lead operational excellence and best business practice, optimising our service(s) and value offering to customers to achieve performance targets. You will bring innovation, leadership, clear financial focus and growth and ensure a high-performance culture within your remit. About the Role This role has a national focus and will work across a variety of sectors and will require travel throughout Ireland. High degree of involvement in supporting business development activity including quotes / tender submissions and client presentations. Ensure full compliance with Industry Standards, relevant employment legislation, ISO and Company procedures & policies. Maintain an absolute focus on Health and Safety at all times ensuring a safe working environment and full compliance with health and safety legislation. Develop and implement process improvements to enhance service quality and efficiency. Collaboration with executive-level management in the development of performance goals and long-term operational plans. Review current operational processes and performance, recommending solutions for improvement. Commercial experience of managing significant budgets with the ability to demonstrate and implement initiatives to measure and improve financial targets. A relevant Business Degree, experience to similar level or equivalent. Proven experience in senior leadership role in an appropriate field. A successful track record of operating at a strategic level, building strong client relationships and value-based management. Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands. Ability to remove barriers and drive innovation throughout the organisation and demonstrate creative and effective ways to motivate teams. Ability to use a creative approach to influence at all levels, leading the team to meet demanding targets and deadlines within a modern, fast-paced environment and creating a “can do” culture. Effective communication and negotiation skills, capable of building lasting client relationships. Bidvest Noonan is a customer-focused facilities management company currently operating in the Republic of Ireland and United Kingdom with plans to expand across Europe. Through a combination of organic and acquisitive growth the business has achieved significant growth in recent years, which has seen its workforce grow to almost 27,000 employees and revenues in excess of €850M. Its vertically focused business units and exceptional operating platform have been critical to the provision of high-quality services and solutions to its clients. The business has exciting plans to grow its international footprint.Bidvest Noonan is part of the wider Bidvest Group, a leading South African services, trading and distribution group with over 120,000 employees globally. Bidvest operates in the areas of consumer pharmaceutical and industrial products, financial services, freight management, office and print solutions, outsourced hard and soft services, travel services and automotive retailing. Listed on the Johannesburg Stock Exchange, South Africa, its strategy is to broaden its product offering through organic and acquisitive growth in local mar