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Operations Director

New Yesterday

Operations Director – Passive Fire (Nationwide) North England (Ideally Sheffield-based) with Nationwide Coverage £80,000 – £85,000 + Car AllowanceAn established Facilities Management organisation is seeking an experienced Operations Director – Passive Fire to lead and develop their nationwide passive fire division. This is a senior leadership role offering the opportunity to shape strategy, drive operational excellence, and oversee large-scale compliance-focused projects across the UK.Working in partnership with a leading agency, this position is ideally suited to a driven and commercially aware professional with a strong background in passive fire protection and team leadership.Key Responsibilities: Set and deliver the overall operational strategy for the passive fire division, aligning with wider business objectives and growth plansLead the end-to-end delivery of passive fire projects nationwide, ensuring all works are completed on time, within budget, and to the highest quality standardsEnsure full compliance with current fire safety legislation, third-party accreditation requirements, and industry best practices (e.g. FIRAS, BM TRADA)Oversee audit processes, quality assurance programmes, and site inspections to maintain consistent standards across all regionsBuild, lead, and develop a high-performing national team, including Contracts Managers, Supervisors, and site-based operativesImplement training and development plans to upskill teams and maintain competency in line with regulatory requirementsAct as the senior point of contact for key clients, developing long-term relationships and ensuring high levels of customer satisfaction and retentionWork closely with commercial teams on tender submissions, pricing strategies, and contract negotiations to secure new businessMonitor financial performance across projects, managing budgets, forecasting, and ensuring profitability targets are met or exceededIdentify operational risks and implement mitigation strategies to protect the business and ensure continuity of serviceDrive continuous improvement initiatives, introducing efficiencies in processes, systems, and resource planningCollaborate with other business units within the FM organisation to ensure integrated service delivery across contractsProvide regular reporting to senior leadership on operational performance, KPIs, compliance metrics, and growth opportunit Requirements: Extensive experience (typically 8–10+ years) within passive fire protection, with a strong track record in senior operational or director-level rolesIn-depth technical knowledge of passive fire measures including fire stopping, compartmentation, fire doors, and fire protection systemsStrong understanding of UK fire safety legislation and guidance, including the Regulatory Reform (Fire Safety) Order and relevant British StandardsProven experience managing large-scale, multi-site contracts across a national footprint within the FM, construction, or specialist fire protection sectorsDemonstrable leadership experience managing and developing large teams, including senior managers, with the ability to build high-performing, accountable culturesExperience working with third-party accreditation schemes such as FIRAS, BM TRADA, or equivalent, with a clear understanding of audit and compliance processesCommercially astute with experience in P&L responsibility, budget management, cost control, and driving profitability across business unitsStrong experience in client relationship management, particularly with Tier 1 contractors, public sector frameworks, housing associations, or blue-chip clientsProven ability to contribute to and win new business, including involvement in tendering, bid writing, and strategic growth initiativesExcellent knowledge of health & safety legislation and a commitment to maintaining the highest standards of HSEQ across all operationsStrong analytical and problem-solving skills, with the ability to interpret data, identify trends, and implement effective solutionsExcellent communication and stakeholder management skills, with the confidence to engage at board level as well as across operational teamsFull UK driving licence and willingness to travel nationwide as required What's on Offer: Competitive salary of £80,000 – £85,000Car allowanceOpportunity to lead a growing national divisionCareer progression within a forward-thinking organisation This is a fantastic opportunity for an ambitious professional looking to make a significant impact within a reputable and expanding FM business.JBRP1_UKTJ
Location:
Manchester
Job Type:
FullTime

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