We are recruiting for an Operations Administrator to join our dynamic Centre Operations team based in Wakefield (WF1 2UF). We need highly motivated individuals to support our centralised team to ensure that a wide range of administrative tasks are completed to our service level agreements (SLAs), ensuring results are issued to schools and colleges on time. In this role, you will liaise with people across the business to ensure actions are completed, and to maintain our administrative functions. On a daily basis you will be answering emails, making and receiving telephone calls, maintaining our range of trackers and issue logs, and supporting with the preparation of data and report information. We try to continuously improve our ways of working and to find new ways of resolving issues, so if you enjoy working to support internal and external customers and strive for continuous improvement, then this role could be what you are looking for. This is a full-time, office-based role in Wakefield (Office Hub is located at WF1 2UF). Our Centre Operations team core hours are Monday to Friday 08:00 18:00. Your contracted hours will alternate 08:00-16:00 on a week 1 and 10:00-18:00 on a week 2. Bonus perk: Our W...