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Job Description

A hands-on leadership position overseeing smooth daily operations while setting a high bar for service. You will guide, coach, and empower the on-site team to deliver polished hospitality and an elevated client experience. Key responsibilities include: Building strong client relationships, ensuring smooth onboarding/offboarding, identifying operational improvements to ensure high standards, fostering a culture of positivity and professionalism while driving team growth and individual progression, leading task delegation, and performance oversight, managing suppliers and contractors, conducting sales viewings, administering client billing and invoicing processes, overseeing facilities and ensuring health and safety compliance, interior design, and responding to building issues and emergencies as needed. Looking for 3+ years’ experience including client facing exposure, supervisory/team management experience, and operations gained ideally in either the boutique hotel industry, high-end retail, fashion, luxury brands, or hospitality etc. The role will be to start as soon as possible on a temporary-permanent basis.

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