Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

Having begun the makeup revolution in the UK in 2013 with record-breaking launches across www.charlottetilbury.com, Selfridges and Net-A-Porter, our revolutionary brand has seen double-digit growth every year and expanded globally. As we continue our global growth, we are building increased infrastructure across all areas of the supply chain.

The Launch Manager enables the interactions between Supply Chain, NPD and all our suppliers and customers by ensuring consistent launches of New Products and managing the end-to-end Supply Chain .

We are looking for someone who has excellent attention to detail, strong administrative skills and real service mindset when it comes to supporting our internal & external stakeholders .

Who you will work with

Reporting into the Global Head of Supply Planning

As a NPD Launch Planner you will

• Main point of contact for internal and external on all launch related issues;
• Sole focus on launch will reduce chasing and escalations – One point of contact
• Size the launch in FM - reflecting Launch Pipe qts & 15M horizon (18M); current procurement assumptions done manually;
• Oversee/follow up NPD critical path & retro-planning (from procurement to delivery into the regions);
• Map out critical path for each project & anticipate risks beforehand;
• Pre-empt any risks and ensure resolution as quickly as possible;
• Implement & Report Launch KPIs (Regional service level - on time and in Full);
• Responsible for NPD reporting & communication of risks to key stakeholders and wider business;
• Lead and oversee projects such as Holiday & New Set offering; Loyalty; Nordstrom anniversary, ensuring the teams are briefed in advance and actions are clear to follow through;
• Stock distribution and allocations to the regions;
• Work with master data and implement new code creation flow (take into account SLAs; month priorities)
• Responsible for product life cycle (and catalogue clean up – e.g. OS; LTD; ONGOING; RENOVATIONS);
• Report Obsoletes & Excess stock and work with commercial teams/or regions on action plan to clear excess stock;
• Liaise with the regional teams on all launch related queries (e.g. increases, anticipations to meet regional needs)
• Handover to SP from launch onwards
• Crisis Management – update business on deadlines and maintain confidence

About you

• Proven experience in supply chain or product launch management, ideally within a fast-paced, global FMCG or beauty brand environment.
• Exceptional attention to detail and organisational skills, with the ability to manage multiple complex projects simultaneously.
• Strong stakeholder management and communication skills, capable of liaising effectively across internal teams and external partners.
• Demonstrated ability to map and manage critical paths, anticipate risks, and implement proactive solutions to ensure timely delivery.
• Advanced proficiency in Excel and data handling, including forecasting, sizing launches, and managing master data and product codes.
• Experience in reporting KPIs and communicating launch risks, with a service-oriented mindset and confidence in crisis management.
• Ability to lead cross-functional initiatives, such as seasonal campaigns, loyalty programs, and retail-specific launches, ensuring clear action plans and alignment.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!