New Business ITSM Sales Executive / ITSM Solutions Sales
New Today
Location:
Hybrid
Watford (3 days per week in office)
Type:
Full-time
Salary:
£60,000
£80,000 + Commission (OTE £120,000
£150,000) About the Role
We are looking for a high-performing
New Business ITSM Sales Executive
with a strong track record in IT Service Management (ITSM) solution sales. This is a
true hunter role , focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building across Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a
fast-growing international organisation
and play a key role in expanding our presence across the ITSM landscape. Key Responsibilities
New Business Development & Lead Generation
Drive new logo acquisition through outbound prospecting, targeted campaigns, and networking
Identify and engage decision-makers across IT, Operations, and Service Management
Qualify, nurture, and convert leads using a consultative, value-led approach
Leverage CRM and sales tools such as HubSpot, Salesforce, and LinkedIn Sales Navigator
Solution Sales & Deal Management
Lead discovery sessions to understand customer ITSM challenges and requirements
Deliver tailored demos, presentations, and proposals aligned to business needs
Manage complex, multi-stakeholder sales cycles effectively
Own the full sales lifecycle from prospecting through to close and handover
Position solutions as strategic partnerships that enhance service delivery and efficiency
Industry Expertise & Collaboration
Maintain knowledge of ITSM platforms (e.g., ServiceNow, BMC, Freshservice, Jira Service Management)
Share customer insights to support go-to-market and product strategies
Collaborate with Marketing, Product, and Partner teams
Maintain accurate pipeline management and forecasting
What Were Looking For
Required Experience & Skills
Proven success in
new business (hunter) sales
within ITSM orIT services environments
Experience selling ITSM solutions or services
Strong understanding of managed services and recurring revenue models
Experience managing complex B2B sales cycles
Excellent communication, presentation, and consultative selling skills
Self-motivated, results-driven, and accountable
Desirable
Knowledge of ITSM frameworks such as ITIL or SIAM
Additional Information
Headquartered in Finland, with a 1-week onboarding and culture immersion at HQ
Global offices across London, Finland, USA, and Germany
Collaborative, growth-focused environment with strong autonomy and support
TPBN1_UKTJ
- Location:
- United Kingdom
- Job Type:
- FullTime
- Category:
- Sales
