Network Engineer
New Today
Senior Network Service Engineer
to join its service delivery team. This is a hands-on technical role providing 3rd line network support, resolving complex incidents, and supporting customers across diverse network environments. Youll play a key role in maintaining and improving customer networks, acting as an escalation point for technical issues, delivering upgrades and changes, and sharing expertise with wider service teams. Strong communication skills and a customer-focused approach are essential. Key Responsibilities
Provide 3rd line network support and fault resolution
Monitor, maintain, and improve customer network infrastructure
Deliver network changes, upgrades, and patching activities
Ensure incidents are well documented and resolved within SLAs
Support and mentor other engineers
Communicate clearly with customers and internal teams
About You
35+ years experience in network engineering or senior support
Experience working in multi-vendor network environments
Strong knowledge of routing, switching, wireless, and network security
Confident troubleshooting complex network issues
Excellent communication and documentation skills
Desirable
Industry-recognised networking or security certifications (CCNP or JNCIA ideal)
Whats On Offer
Hybrid / flexible working
Ongoing training and development
Supportive, collaborative team environment
TPBN1_UKTJ
- Location:
- United Kingdom
- Job Type:
- FullTime
- Category:
- Engineering