Neighbourhood Housing Officer (£39,369 per annum, 12 month fixed-term contract)

Job Role

We are looking for a Neighbourhood Housing Officer to work closely with tenants to ensure they can sustain their tenancies and maintain their homes to a good standard so we can fulfil our landlord statutory obligations for compliance, and to meet Decent Homes Standards. You will be proactive and professional and be adept at tailoring your approach and service according to individual situations and circumstances. You will use relevant tools, interventions and tenancy enforcement action, where necessary, to manage tenancy breaches, or anti-social behaviour. You will work with tenants to develop cohesive communities and areas where people want to and are proud to live.

You will work in partnership with other agencies and third parties to support tenants who may have complex needs or a number of vulnerabilities. You should be experienced in recognising and taking action in relation to any Domestic Abuse, Safeguarding concerns and Antisocial behaviour. You should have experience of and be confident to have challenging or difficult conversations in order to achieve the best possible solutions and outcomes.

You will be responsible for providing a full, housing management service for a patch of approximately 650 properties, across the Sevenoaks District.

About Us

At West Kent, we’re passionate about the role a housing association can play ...