National Account Manager

New Yesterday

National Account Manager
London Head office based (Holborn), with flexibility to WFH once per week

Role Purpose
The role of the National Account Manager will be focused on maximising bookings across various third-party booking platforms and event agencies.
This role is ideal for a proactive and strategic relationship manager who can drive revenue and brand exposure through high-impact partnerships.

Key Responsibilities:
Account Management
Build strong relationships with third-party platforms and event agencies at a national level
Act as a primary point of contact for partner accounts, ensuring strong engagement and long-term collaboration
Ensure venues are optimally represented across event listing sites and agency channels
Listing maintenance Update venues profiles across event listings, ensure capacities, packages, availability and imagery are accurate
Assist with searching and onboarding new accounts to expand distribution reach
Draft proposals for new accounts to present to the SNAM
Conduct FAM trips with event agents
Assist in proposals and conversion based on demand and accounts that need attention
Assist and escalate any feedback from third-party platforms or event agencies
Performance Analysis
Performance awareness
Assist the SNAM with tracking account performance, conversion rates and ROI
Use data to inform strategy and improve channel effectiveness
Nightcap Ambassador
Has full knowledge of Nightcap as a brand and all venue offerings
Always represent the business in a position light
Works positively and collaboratively with all Nightcap departments
Support the sales team wherever possible to ensure guest satisfaction and business needs

Key Attributes
Commercially minded with a strong focus on results
Strong organisational skills with the ability to manage multiple priorities
A confident relationship-builder with strong communication skills
Proactive and detail-oriented
Comfortable working in a fast-paced, high-volume environment

Skills and Experience
Previous experience in corporate, events or hospitality sales
Account Management
Experience using CRM and booking systems
Conducting reviews, resolving issues, and growing accounts

TPBN1_UKCT
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Location:
London
Job Type:
FullTime

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