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Job DescriptionJob Description

JOB VACANCY #: JV 2025-44

THE POSITION OF: Municipal Operations Manager

DEPARTMENT/DIVISION: CSC/Admin. Services

FLSA CLASSIFICATION: Exempt

SCHEDULE: Full Time (35hrs per week)

SALARY: DOQ

POSTING DATE: November 12, 2025

POSITION SUMMARY:

The Municipal Operations Manager oversees all facets of ’ Service Center daily operations and planning.

Typical job duties may include but are not limited to:

Provide oversight to other managers and staff as needed in all CSC facets: Treasury, mail operations, call center and counter, 311 app

Residential Trash & Recycling – Administrative customer service functions of program

Prepare yearly division budget and assist in other City-wide revenue and expenditure

discussions as necessary

Oversight of Business Privilege and Per Capita Tax collection

Eliminate waste and bottlenecks in providing municipal services to City and non-City

Efficient and professional responses to via telephone, e-mail or in person

Create Standard Operating Procedures as determined

Craft responses to other professionals, (i.e. attorneys, accountants, property managers)

Court appearances on behalf of the City.

Produce quarterly statistic reports on counter requests, 311 tickets and calls for service

Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

Educational/Experience Requirements

Bachelor’s Degree in a finance related field.

Must be able to type at least 55 wpm with accuracy.

Proficient use in Microsoft office programs, especially Excel

Proficient use of Tyler Munis or related ERP permitting and licensing platforms, i.e. Oracle, SAP, etc.

Five (5) years related experience in banking and municipal service delivery.

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