At 1 Hotel Mayfair, we believe life is beautiful and we want to keep it that way. Our Meetings & Events team plays a vital role in bringing unforgettable experiences to life, delivering thoughtful, attentive, and perfectly executed service for every guest and client. We are currently seeking a passionate and detail-oriented Meeting & Events Waiter/Waitress to support our Events Operations team. This role is ideal for someone who thrives in a fast-paced luxury environment and takes pride in delivering exceptional service from set-up to final farewell. About you... Passionate about hospitality and food and beverage with previous similar work experience. Basic knowledgeable of banquet operations, a team player, hard worker, and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. Key Responsibilities Job Summary To assist the Head of Events Operations and Supervisors in ensuring all guest and client requirements are met and that company standards are consistently achieved and maintained across quality, service, and operational excellence. Essential Duties & Responsibilities Support the smooth day-to-day running of the Events Operations department, ensuring high standards of service, health & safety, and operational efficiency Assist with preparation and planning for upcoming events Support the Events team during the set-up and breakdown of all events Ensure all event spaces are fully set and guest-ready for each event, in line with 1 Hotel Mayfair standards Act as a point of contact for banqueting guests and clients during assigned events, delivering the highest levels of service and satisfaction Work closely with the Events Management team to ensure all events are delivered according to guest requirements and function sheets (BEOs) Supervise and support agency waiting staff during events Ensure event spaces are left neat, tidy, and prepared for the next event when not in use Report all accidents involving associates or agency staff to the First Aider on duty and ensure appropriate accident reports are completed Respond to additional requests from Events Management in the interest of guest satisfaction and company standards Monitor and maintain departmental standards, supporting the training of casual and agency staff Actively contribute to continuous service improvement alongside the Events Management team Attend hotel and departmental meetings when required Qualifications & Experience Previous experience as a Waiter/Waitress within a quality establishment, preferably within Meetings & Events or banqueting Strong attention to detail and pride in presentation Friendly, assertive, proactive, and professional personality Impeccable grooming and presentation standards What We Offer... Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as: Designed by Nature work environment Retirement Planning Paid Personal Days Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)! SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform. Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

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