Are you ready to elevate your career in a role that blends traditional customer engagement with cutting-edge digital outreach? This position offers a unique blend of responsibilities, combining the art of relationship-building with the science of AI-powered tools and LinkedIn strategies.


Key Responsibilities:

Customer Engagement & Sales

• Conduct marketing research through outbound and inbound calls to identify new business opportunities and understand market trends.
• Inform potential or existing customers about products, services, promotions, or offers.
• Respond promptly to customer enquiries, providing accurate product information and resolving concerns professionally.
• Ask targeted questions to understand customer requirements and present appropriate solutions to close sales.
• Direct qualified leads to the field sales team for advanced follow-ups or on-site demonstrations.
• Accurately enter and update customer information in CRM systems.
• Process orders and quotations efficiently to ensure smooth customer transactions.

LinkedIn & AI-Driven Sales Activities

• Utilise LinkedIn and other professional networking tools to identify, research, and connect with potential customers, key decision-makers, and industry influencers.
• Ensure company posts are shared and comment on posts related to hospitality to build a personal profile.
• Build and maintain a prospect pipeline through personalised outreach.
• Engage with leads via messages and relevant content to increase brand visibility and generate interest.
• Collaborate with marketing and sales teams to action targeted AI and LinkedIn campaigns that drive conversions.

Skills and Experience Required:

• Proven experience in sales or customer engagement roles.
• Proficiency in using CRM systems and digital tools like LinkedIn.
• Strong communication and interpersonal skills.
• Ability to conduct market research and analyse trends.
• Detail-oriented with excellent organisational skills.
• Self-motivated and able to work independently as well as part of a team.

Benefits

• Salary range 28-35K plus bonus
• Car parking and superb office environment
• Gym menbership
• Career progression
• Hybrid working so ideally must live local to Caerphilly area or ba able to commute 2/3 days a week.
• Pension

This role is perfect for those who are passionate about sales and eager to embrace innovative methods to achieve outstanding results. If you are ready to make a significant impact and grow your career, this position is your next big step.

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