4Site are seeking a dedicated and experienced Aftercare/Maintenance Supervisor to join our client, a high-end residential main contractor with a close-knit maintenance team and help maintain the exceptional standards our clients expect.

Role Overview

In this role, you’ll work alongside the Maintenance Manager to oversee the daily operations of property maintenance across prestigious homes in Central London. Your focus will be on ensuring all maintenance tasks are completed promptly and to the highest standard, always respecting the unique character of these luxury residences.

Key Responsibilities

Serve as the primary point of contact for client maintenance enquiries alongside the Maintenance Manager

Lead and supervise the daily maintenance activities, ensuring efficient and quality delivery

Prioritise and respond swiftly to urgent maintenance issues

Manage the supply chain and coordinate with in-house maintenance engineers

Carry out or oversee routine property inspections to spot and resolve issues early

Analyse service reports from planned visits and arrange for any necessary follow-up work

Support the Maintenance Manager with contract renewals and assist in drafting new maintenance agreements

Develop and maintain preventive maintenance schedules to reduce downtime

Keep detailed and accurate records of all maintenance work, materials, and costs using Joblogic or similar software

Maintain clear communication with clients, property managers, and other key stakeholders to uphold service excellence

Ensure all maintenance work complies with health and safety legislation and company policies

Candidate Profile

Previous experience in maintenance roles, ideally within luxury residential environments

Basic familiarity with mechanical and electrical (M&E) systems is highly advantageous

Ability to manage workload efficiently under pressure and meet deadlines

Strong organisational skills and leadership capability

Excellent communication skills with a professional and approachable manner

Proactive problem-solver who takes initiative

Solid understanding of health and safety best practices

Valid UK driving licence; role includes use of a company vehicle

Willingness to be on-call every two weeks, including weekends, with appropriate compensation

Committed to maintaining a professional appearance and representing the company positively

What We Offer

Competitive salary tailored to your experience

Opportunity to work with a high-calibre client base in prestigious locations

Supportive team environment with clear growth prospects

Use of a company vehicle and on-call remuneration

Access to training and development initiatives

If you are a hands-on, reliable Maintenance Supervisor with experience in high-end residential property upkeep and want to join a company that values quality and professionalism, we’d love to hear from you