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Job Description

Lead End-User Engineer - Permanent - Staffordshire/Derbyshire/East Midlands - Hybrid Role

£50,000 to £55,000pa + Pension, Healthcare & Exceptional Benefits

Are you ready to take ownership of a Microsoft Modern Workplace, fast-evolving end-user environment?

With over 200,000+ customers across the UK and Europe, this leading health and welfare organisation is expanding-and they're looking for a Lead End-User Engineer to drive excellence, shape modern workplace standards, and elevate the colleague technology experience.

The Opportunity:

As the Lead End-User Engineer, you'll be the technical authority for everything device, , and endpoint related. You will define engineering standards across Windows, macOS, iOS, and Android, ensuring all end-user platforms are secure, reliable, and optimised for a seamless colleague experience.

You will have a forte with Builds & Configs, Initiating Policy & Compliance for the roll-out of Remote/Handheld Devices and Deployment Automation using Intune, Autopilot, JAMF, and MDM

Proven ability in Application Packaging and deployment (Win32/MSIX, PKG, APK) and you will champion modern management, set the direction for endpoint engineering, and act as the go-to escalation point for complex issues-while helping shape the organisation's future workplace strategy.

What You'll Bring:

Strong 3rd Line Engineering experience across Windows services Hands-on expertise with Intune, Autopilot, Azure AD, ENTRA ID JAMF, and MDM platforms, macOS, Android, iOS, laptops, and remote devices. Proven ability in Application Packaging and deployment (Win32/MSIX, PKG, APK). Proven experience with Builds & Configs, Initiating Policy & Compliance for the roll-out of Remote/Handheld Devices. Advanced troubleshooting across device, , and network layers. Excellent documentation, communication, and stakeholder engagement skills.

What You'll Own (Key Deliverables):

Engineering Leadership:

Own and drive builds, configuration, and deployment automation using Intune, Autopilot, JAMF, and MDM. Set and maintain engineering standards across all platforms. Lead application packaging and manage deployments across all device ecosystems. Ensure modern, secure, and consistent endpoint experiences for all users.

Technical Authority:

Act as the senior escalation point for 2nd & 3rd Line teams. Provide leadership during Major Incident scenarios. Lead technical investigations, RCA, and long-term remediation initiatives.

Your Core Mission (Key Objectives):

Security, Compliance & Assurance:

Govern and optimise device compliance policies and configuration profiles. Ensure secure, seamless device enrolment. Collaborate with Cyber teams to support Conditional Access, vulnerability remediation, and alignment with CE+, DSPT, ISO 27001, and similar frameworks. Maintain audit-ready documentation for all builds and policy changes.

Knowledge Sharing & Capability Building:

Produce high-quality runbooks and documentation for 1st Line teams. Mentor and guide engineering colleagues to build a collaborative, proactive technical culture. Support onboarding and skill-development of new team members.

Desirable Skills:

Scripting/automation experience (PowerShell, Bash, etc.) Exposure to hybrid environments and modern provisioning. Knowledge of CE+, DSPT, ISO 27001, and similar governance frameworks.

Ready to Take the Lead? Call Experis IT today

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.