Job title: Laundry Valet Department: Housekeeping Inspired & supported by:Laundry Manager Salary: £ 34,322 including service charge

Your purpose will be: To be a key player at the heart of our operation. Taking pride in providing a high standard of work in the linen room with guest and colleague laundry, dry cleaning and pressing. You will be accountable for: Preparing the linen to help set the teams up for success during the day. Handling guest requests, belongings and personal items with the utmost care, security and discretion. Preparation and delivery of essential stock promoting a one team mind set Keeping a clean and tidy work environment at all times Your key responsibilities & contribution will be: Collecting, processing and delivering laundry, dry cleaning and pressing for guests Assist with packing/unpacking/room moves for guests To accurately record and charge all items Sewing and garment repairs To operate laundry equipment correctly To assist in controlling linen stocks and linen inventories To accurately process and distribute staff uniforms communicating damage and missing items To ensure all communications with guests are in line with service standards To keep the linen room and equipment clean and tidy at all times Other duties as specified by Housekeeping leadership What you will need to do this role: Essential: The ability to prioritise and organise yourself Warm, enthusiastic and positive personality with the ability to build trusting relationships with others. Able to work under pressure and at high speed. Frequently kneeling, pushing, pulling, lifting, carrying, reaching, standing and walking. CAN DO attitude and able to adapt to changes Problem solving abilities Attention to detail Highly responsible and able to work independently with little supervision and also able to follow directions thoroughly The desire to develop your skills to include luggage service, laundry services and other operating equipment (shampoo machine, washing machines, dryers, ironer) Desirable: 1 year minimum experience in the Hospitality Industry preferred. And 6 months minimum in laundry. Flexibility. Working between Monday to Sunday. Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues. Whats in it for you? Competitive salary, pension, and life assurance 3133 days of holiday (including public holidays) Cashback for wellbeing/healthcare expenses & Perkbox Exclusive discounts: o Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates included) o 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and select Gordon Ramsay restaurants o 20% off at other Gordon Ramsay restaurants and Restaurant 1890 Free stay at The Savoy after probation Colleague restaurant, interfaith prayer room and wellness room Laundry services for all colleagues Gym access, cycle-to-work scheme and Virgin Active membership discount Season ticket loan for commuting Employee assistance program English classes, optician reimbursements, and local discounts for F&B and retail

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