Key Account Manager

46 Days Old

Job Title: Key Account Manager – Grocery, Retail & Discounter Channel Location: Bourne End, Buckinghamshire (Office-based 3–4 days per week - can be flexible for the right candidate) Reports to: Head of Channel
About the Role We’re looking for a driven, energetic, and commercially minded Key Account Manager to join our dynamic sales team, focusing on the Grocery, Retail and Discounter Channel. This is a hands-on role managing the day-to-day relationships, performance, and growth of key customers within the channel.
You’ll take ownership of your accounts — managing the P&L, developing and delivering joint business plans, negotiating terms, and ensuring sales and profitability targets are met or exceeded.
We’re looking for someone who’s hungry to grow, both personally and professionally - a self-starter who brings ideas and initiatives to the table, rather than waiting for instruction. You’ll also play a key supporting role within the broader sales team, helping to execute administrative and operational tasks that keep our commercial function running smoothly.
Key Responsibilities
Account Management & Growth Manage day-to-day relationships with key grocery, retail and discounter customers. Own the full P&L responsibility for assigned accounts - ensuring delivery of sales, profit and budget expectations. Develop and execute Joint Business Plans (JBPs) with customers to drive mutual growth. Negotiate commercial terms, pricing, promotions, and annual agreements. Identify and pursue new business opportunities, new listings, and incremental revenue streams. Present business proposals, category insights, and innovation plans to customers with confidence and clarity.
Collaboration & Internal Support Work closely with senior members of the sales team to support wider business goals. Handle key admin tasks such as new line forms, sample management, and maintaining accurate customer data. Manage updates and submissions via online customer portals. Collaborate cross-functionally with marketing, supply chain, and finance to ensure smooth customer execution.
Reporting & Planning Monitor and report on account performance, sales forecasts, and promotional effectiveness. Analyse data to identify growth opportunities or risks, recommending action plans to address them. Contribute ideas and insights to the sales strategy, supporting continuous improvement.
About You We’re not just looking for an account manager - we’re looking for a go-getter. Someone who thrives on taking ownership, spotting opportunities, and making things happen.
You will have: 1–3 years’ experience in UK retail or account management, ideally within grocery, FMCG, or related consumer goods. Strong commercial acumen and confidence managing budgets or P&L elements. Excellent communication, presentation, and relationship-building skills. A proactive, positive and enthusiastic attitude - someone who takes initiative. Strong organisational skills and attention to detail, comfortable juggling multiple priorities. A willingness to travel nationally and spend a few nights away from home when required. Ambition to learn, grow, and progress within the sales function.
Why Join Us? Competitive salary Company car Bonus scheme Flexible working hours Birthday off Company pension Companywide social events Supportive, collaborative and ambitious team culture Real ownership and responsibility from day one Clear opportunities for progression as the business grows
Apply
Location:
Bourne End, Buckinghamshire
Job Type:
FullTime

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