Jr. Customer Service Agent to ensure the management, coordination and completion of SIP orders for our Telecom client, London

Client:

S.i. Systems

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

eb28d9fa3b6b

Job Views:

3

Posted:

18.07.2025

Expiry Date:

01.09.2025

Job Description:

Jr. Customer Service Agent to ensure the management, coordination and completion of SIP orders for our Telecom client

Duration: 12 Months

Location: Hybrid (Toronto or Mississauga - mostly remote)

Description:

• Responsible for the management, coordination and completion of SIP orders.
• Responsible for the quality and precision of all types of orders including accurate and efficient communication with internal and external customers.
• Ensure the on time delivery of the orders, escalating when necessary.
• Report unusual and complex situations to the team leader.

Must Haves:

• Ability to understand web applications and navigate easily with different type of web portals
• Customer oriented – Demonstrate a desire and ability to satisfy the customer requirements
• Strong verbal and written communication skills
• Intermediate level of Microsoft Office suite (Excel, Word, Outlook)
• Understanding of ordering process and systems

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Created on 18/07/2025 by TN United Kingdom