IT Trainer To be the primary point of contact for all IT training needs across the organisation, delivering effective training through various formats including documentation, video guides, 1-to-1 sessions, and group training. Responsible for creating and managing content within the Learning Management System (LMS). Key Attributes Strong communication and interpersonal skills Confident and adaptable trainer Able to tailor training to varying levels of IT knowledge Self-motivated and capable of working independently or as part of a team Technical Proficiency Microsoft Office 365 (Word, Outlook, Excel, PowerPoint) Microsoft Teams (including Teams Telephony) Desirable: Digital Dictation, Case Management Systems General applications (eg, Adobe, web browsers, snipping tools) Key Responsibilities Deliver IT training, including: New staff inductions 1-to-1 and group sessions (in-person and remote) Regular on-site support across branches Coordination of external training if required

Manage and develop the Learning Management System: Create and update documentation, video guides, quizzes, and feedback surveys

Collaborate with departmental contacts (Training Buddies'): Train them...