IT Support Technician
New Today
Location: Ringwood, Hampshire, + Hybrid Home Working
Salary: £25,077 + Profit Share + Benefits
Hours: 37.5 hours per week; Full-Time
The Role
You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our client’s customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.
Skills & Experience
To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service.
This role is subject to a clear standard DBS check being received.
The Package:
Ongoing training and support
Role-specific training is available through Microsoft Learn
Company Profit Share (first £3,600 is tax free)
22 days annual leave plus bank holidays, increasing with length of service
Birthday as additional paid leave
Additional paid leave (dependent on company performance)
Company sick pay policy
Pension Scheme
...
- Location:
- Portsmouth
- Salary:
- £25,077 Per Annum
- Job Type:
- PartTime
- Category:
- Customer Service & Support