IT Support Analyst - Service Desk / Helpdesk A global leading law firm is seeking an IT Support Analyst to join their dynamic IT Service Desk team. This is an excellent opportunity for a motivated individual looking to expand on or gain experience in a high performing enviroment, and be exposed to cutting-edge Tech. Role Overview: As a IT Support Analyst , you will be the first point of contact for IT support, delivering high-quality 1st/2nd line technical assistance to users across the business. You'll be exposed to a broad range of technologies, providing support for desktops, laptops, tablets, printers, switches, and more. This is a leading global company that is highly innovative. The role will give you exposure to a broad technology stack and the opportunity to gain experience supporting some of the world's most cutting-edge technologies.

Key Responsibilities:

Provide 1st line support for all IT-related queries via phone, email, and in person

Troubleshoot and resolve hardware and software issues across a range of devices