A leading IT service provider in the UK is seeking a Technical Service Desk professional to take ownership of incident management and service requests. This role requires a minimum of 3 years experience in service desk functions and excellent communication skills with a Versant Score of 70. The candidate will work closely with the Service Manager and be responsible for logging incidents in ITSM, ensuring resolution within SLA, and maintaining documentation. Opportunities for career advancement and training are available. #J-18808-Ljbffr