IT Service Desk Engineer Contract: Full-Time, Permanent Location: Maidenhead, Berkshire (On-site 4 days per week) Salary: Upto £35,000 per annum

The Role At Dignity, we've been supporting families with care, compassion, and professionalism for over 200 years. As one of the UK's most established funeral providers, we're proud to lead the way in end-of-life care - and we're just getting started. With over 570 branches, 46 crematoria, and a growing digital presence through Farewill, we're building the UK's leading end-of-life company.

As an IT Service Desk Engineer, you'll play a vital role in supporting the technology that underpins our services. You'll be the first point of contact for Dignity staff experiencing technical issues, helping to resolve problems quickly and efficiently. Whether it's troubleshooting remotely or visiting sites in person, your work will help ensure our teams can continue delivering exceptional service to families when they need it most.

Let's take a closer look at what your day-to-day will look like: Responding to incoming technical issues via phone, email, in person, or other channels, aiming for first-time resolution through thorough diagnostics. Attending Dignity locations when necessary to perform technical work, site surveys, or remedial actions. Taking o...